Refund & Cancellation Policy

1. Subscription Cancellation

You can cancel your ExpensePro Manager Pro subscription at any time. To cancel, navigate to your Billing Preferences inside the user settings page or contact our support team. Upon cancellation, your account will remain upgraded in Pro status until the end of your current active billing cycle.

2. Refund Eligibility

We want you to be completely satisfied with our tracker service. We offer a 14-day money-back guarantee for all new subscriptions:

• New Accounts: If you cancel your monthly or annual subscription within 14 days of your initial purchase, you are eligible to request a full refund.
• Renewals: Recurring billing renewals are not eligible for refunds. We recommend canceling at least 24 hours prior to your renewal date if you do not want to continue.
• Pro-rata Refunds: We do not offer partial or pro-rated refunds for unused portions of a billing month.

3. How to Request a Refund

To request a refund, please send an email to billing@expensepro.com with your registered account email and purchase receipt/invoice ID. Refund requests are processed within 3-5 business days, and funds will be returned to the original payment source.

4. Policy Exceptions

We reserve the right to deny refund requests if we detect account abuse, excessive registration-deletion cycles, violations of our Terms of Service, or fraudulent chargeback attempts.